Severe Weather
When severe weather strikes and damages your electrical system, swift action and knowing precisely who to call for help are crucial. Don’t hesitate to protect your home and ensure your safety by contacting professionals right away.
Trust Protek Electric to eliminate your worries about severe weather. With our expert team by your side, you’ll know exactly what to do and who to call when every moment counts.
Here in North Texas, our weather can be quite unpredictable. Whether it’s ice accumulation in the winter or strong winds from severe thunderstorms, tree limbs near the power lines connecting to your home can often fall and damage your electrical equipment. When this occurs, you will likely need the expertise of an electrician to handle the necessary repairs.
Power providers such as Oncor, Garland Power & Light, Farmers Electric, and Texas New Mexico Power are solely responsible for maintaining the lines that deliver electricity to your home and the associated meter. The homeowner is tasked with the upkeep and repairs of the meter base, riser conduit, and weather head.
What do I do when my equipment has been damaged?
- Please keep everyone away from the area near and around the equipment, including yourself, loved ones, pets, and neighbors.
- If you observe any signs of an electrical short, such as black marks, smoke, or flickering lights, immediately contact the fire department. Once they arrive on-site, they will secure the area and ensure there is no risk of a fire before contacting the electric provider.
- If the area appears safe and there are no active signs of shorting, contact your electric provider right away so that a crew can assess the damage. After the electric provider evaluates the situation, they will inform you of the next steps.
- If you need to hire an electrician for repairs, make sure to verify that they have the proper licenses and insurance. This ensures that they can obtain the necessary permits to complete the repairs legally and safely.
Why Choose Protek Electric?
- As a licensed and insured electrical contractor with more than 20 years of industry experience, we guarantee top-quality workmanship you can rely on.
- Boasting a 5-star Google review, we are committed to delivering an exceptional customer experience that sets us apart from the rest.
- Our commitment to excellence includes a comprehensive warranty for all our services.
- Enjoy transparent, upfront pricing—no hidden fees or surprise hourly charges. Plus, take advantage of our free, hassle-free estimates to get started with confidence.
- All work will be permitted. We’re pleased to inform you that your city will approve all our work, ensuring it is completed safely and to the highest standards!
Oncor Customer Service 888-313-6862
Garland Power & Light 972-205-3000
Farmers Electric 903-455-1715
Texas New Mexico Power 888-866-7456